Here is where we generally do a step-by-step guide through the registration process. That isn’t because these things are usually complicated, but often people who haven’t signed up to a betting site for some time, or possibly ever, are put off by the registration process needlessly.

However, there’s no need to do a step by step this time, at least not beyond the first step. That’s because Betfair has managed to slim down its registration process to a mere single page. As you can see, there’s not too much here, but it does require pretty standard details, including your first and last name, date of birth, country, address and mobile number for your details.

Next up, you’ll need to enter some personal information, which will include your email as a further contact detail, a password, security question, currency, deposit limit, a relevant promo code, and finally how you want to receive communications from the site.

The deposit limit options allow you to set both limits and time periods, they deserve a lot of credit for putting the importance of responsible gaming in such a prominent position.

Finally, be sure to verify that the promo code for your chosen welcome bonus has been entered correctly.

And that is it. You can enter your bank details immediately after, or not – that’s entirely up to you. We really can’t imagine having much negative to say regarding the registration process at Betfair.

Since the deposit process follows the registration page, we may as well follow suit here. Betfair offers a wide range of options to make deposits and withdrawals as easy as possible for its users. Currently, the following methods are accepted for payments: debit card, Apple Pay, PayPal, Bank transfer, paysafecard, NETELLER, Skrill, and MuchBetter.

Cards and cash* have a minimum deposit of £5, while all other payment methods, including e-wallets and bank transfers, have a minimum deposit of £20. All deposits are processed instantly except for bank transfer, which takes 2-5 working days.

For withdrawals, there is a £0.01 minimum for debit cards, MuchBetter and Apple Pay. Meanwhile, a £1 minimum for PayPal, NETELLER and Skrill applies, and a £10 minimum for bank transfers. Processing times vary depending on the method chosen, with the full details found in the table below.

*Another option is PaddyPower shops, which allows you to deposit funds via cash at a Paddy Power retail shop using your username. This is a huge plus for many, and is an option not commonly available across many bookmakers.

At Betfair, you must withdraw using the same method through which you deposited, which could take from one hour up to 5 days. While there are no fees from Betfair itself, there may be fees from, for instance, your bank.

How To Make a Deposit

To help you see for yourself just how straightforward it is, we went ahead and made a deposit at Betfair ourselves, detailing every step of the way below for your reference.

After logging in, click on the ‘Deposit' button located next to ‘My Account' at the top of the screen. This will take you to the payment method selection screen, where you can choose whichever option you like. We went with debit card by selecting the ‘Add Card' option. Following this, we entered our card details, along with our desired deposit amount.

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As soon as we hit the deposit button, we received confirmation that our deposit was a success and our balance was updated. From here on, we were free to bet on whatever we wanted.

/// How To Place a Bet

We decided to bet on Manchester United to beat Derby, because despite the short odds, we thought their chances of winning were even higher than that. We just added how much we wanted to bet and hit “Place bets”.

We then received the above confirmation bet slip which displayed both our stake and potential returns. You can view this receipt in the ‘My Bets' section of your account. Additionally, you can check the result of your bet in the same section after the outcome has been determined.

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We were lucky enough to win our bet, meaning that we now had £7.75 to withdraw.

/// How To Withdraw

Withdrawing funds from my account was a breeze. All we did was select “Withdraw funds” within our account, and then input our desired amount within the box that appeared. Due to Betfair's policy, we had to use the same method here that we used to make our initial deposit: our debit card.

Once we hit the withdrawal button, we received the above confirmation, and when we checked our account, the additional funds were already there. As you can see, this whole process was really easy and straightforward and really didn’t feel like any extra effort at all. In fact, everything felt similar to buying something online. However, some will be disappointed by the lack of cryptocurrency options.

For more on this, check out our detailed guide to withdrawals at Betfair.

Betfair may be known for having one of the best betting exchanges in the world, and that's fair enough. However, the rest of their site is just as brilliant, with their sportsbook right up there with the very best. As proof, you don't need to look any further than their bet £10 get £30 welcome bonus.

This offer is one of the more generous promotions of its kind we've come across for new customers, with the £30 granted in free bet bonus. Find out how to take advantage of the offer here:

1. While signing up, enter the code ZBGC01 in the relevant field.

2. Deposit a minimum of £10.

3. Verify your mobile number.

4. Place a £10 bet.

5. Get your reward!

It's as simple as that! However, as with all promotions, there are a number of conditions that must be adhered to – otherwise, you may lose the offer altogether. Below are all the terms and conditions you need to know.

If all this sounds good to you, click on our link below to get started:

As impressed as we were with Betfair's welcome bonus, we still had to determine whether or not the rest of the bookie's promotions matched up to it in terms of value. Fortunately, we turned out to be very happy campers with what else was on offer. Here’s a quick look at what was available at the time of writing.

We noticed frequent, short-term special promos – often on current sporting events. One example would be their £5 free bet builder on the Italy vs England match. There were also ‘Extra Place Races' for the Cheltenham Festival and Dundalk, meaning Betfair were willing to pay out the top four or five horses instead of the top three.

The wide range of these short-term promos indicates that the site's sportsbook promo section is regularly updated, and frequently provides attractive deals and offers to their customers. There's even a refer-a-friend promotion, where you receive £10 cash for every new user you bring to the site (maximum five).

Additionally, there are a few promotions that are associated with a particular game or event, such as the “Substitute Guarantee” offer, which voids a bet if a player is substituted off within the first 10 minutes. You can also nab a £2 free bet for any £10 acca or bet builder on football.

Meanwhile, horse racing and greyhounds enthusiasts are sure to appreciate Betfair's Best Odds Guaranteed, which ensures customers receive the best possible price on their bets. In a nutshell, if the Starting Price (SP) is higher than the odds taken when the bet was placed, Betfair will pay out at the higher odds. This promotion applies to all UK and Irish races.

Best of all, it's not just sports bettors who are taken care of at this bookie, but also those who enjoy a dabble at bingo or their favourite casino games. Even the Exchange has its own welcome offer. Basically, every Betfair product has its own dedicated page featuring unique bonuses and promotions.

VIP/Loyalty Service

The loyalty scheme at Betfair is specific to horse racing, meaning you receive points for each bet you place. These points can be spent on real-life horse racing events at 30 racecourses across the country, including the likes of the Grand National and Cheltenham Festival. You receive one point for every pound you bet. We do find this really interesting, however, a lack of information on how many points it would take to get certain experiences does make it tough to assess.

In terms of VIP schemes, Betfair offers a high roller programme with different rewards depending on how much you deposit. VIPs will benefit from many special offers, prizes and much more, including a dedicated customer service team for immediate assistance. The main drawback is that it is difficult to find out more about the VIP programme unless you’re actually in it.

Sports

Although Betfair is primarily known for its astonishingly varied betting exchange, the choice of sports on both this and the traditional sportsbook is simply sensational.

At the time of writing, Betfair offers over 25 different sports, including favourites such as football, horse racing and rugby, as well as niche sports such as mixed martial arts, winter sports and Gaelic games. The list goes on, as there are also dedicated markets for esports, virtual sports and specials betting.

The number of leagues covered amongst these sports is just as impressive, meaning that the sports selection is not merely bloated to look impressive. The betting options truly have depth. This is also true when it comes to the number of markets available.

In terms of margins, this, of course, doesn’t apply to the betting exchange, but does for the sportsbook, so we’ll take a look at the overround to assess the odds in that regard.

By way of explanation, a bookmaker's overround is the amount the tota/es come to over 100%. Logically speaking, the total amount the odds of all possible outcomes should come to //strong> because that means that one of the ou/ain.

However, the odds of all outcomes on a sportsbook will be over that amount. This is the bookmaker’s margin and is how they consistently make money. In fact, it is the lack of this which makes the betting exchange so attractive. With that in mind, we’re going to take a look at an example below along with its results. Anything under 110% is generally considered good.

/ In a randomly selected match, Stoke vs Swansea in the English Championship had odds of 21/20 for a home win, 23/10 for a draw and 14/5 for an away win. Converted into percentages, these come to 48.8%, 30.3% and 26.3%. Altogether, this comes out at 105.4%, which is well within the realms of respectable to very good.

Esports

Further proving the dedication Betfair has to variety is its esports /g hitters like League of Legends, CS:GO, DOTA 2, and Call of Duty. There wer/random, and it wasn’t exactly a peak time, so t/ forward to. Most bookmakers only cover winner markets too, which is not the case with Betfair, as on League of Legends, for instance, you have the opportunity to bet on First Tower and First Blood.

In terms of margins, a game between G2 Esports and Mad Lions came out with odds of 1/7 and 4/1. Converted, these are 87.5% and 20%, which together is 107.5%. That’s still well under that margin of respectability, and do keep in mind that esports margins tend to be a touch higher.

/ Virtual Sports

Virtuals are the next big thing in betting, so to speak, and have taken the betting world by storm. If you've never tried them out before, Betfair provides you with a perfect opportunity to do so.

Put simply, virtual sports are computer-generated simulations of real-world sports events. These simulations are designed to mimic actual, real-life sports, but without the need for physical athletes, horses, greyhounds, or venues.

Outcomes are completely random, generated by a combination of artificial intelligence and algorithms to ensure completely unbiased results. In addition, realistic-looking graphics and gameplay are implemented to create an experience as authentic as possible.

Virtual sports can be bet on or watched at any time, and do not carry the same risks of injury or other external factors that could affect your wager.

Betfair offers four virtual sports: football, horse racing, greyhounds, and motor racing. The markets are quite extensive compared to other bookmakers, with live countdowns to approaching events clearly visible on the main navigation bar.

Other Specials (Politics, Weather, Celebrities)

Also known as novelty bets, specials involve betting on outcomes that are not related to sports or other conventional markets. Instead, they are usually based on pop culture, politics, or entertainment. At Betfair, punters can enjoy a wide range of specials, ranging from TV shows and film to politics and the WWE.

Bet Builder

Betfair has begun offering bet builders, although this hasn't always been the case. As it hasn't been available for too long, the betting market still needs some time to improve – hopefully some time in the near future.

Cash Out

Cash out is indeed available on a wide variety of markets, although it may not be available at times of low liquidity in the market. In our experience though, the amount of options is pretty vast, so that’s certainly not the case too often.

Another interesting feature here is the possibility to cash out a partial amount of your stake. This means that punters can reduce their stake without losing the bet altogether. We have a whole guide on Betfair's cash-out option for those of you who are interested in learning more.

Speaking of Cash Out, Betfair's live betting section does indeed have plenty to offer with a huge array of matches being available to bet on with a generous selection of betting markets really bringing it all together. The introduction of bet builders has really breathed new life into live betting markets and given players more reasons to bet in play.

Of course, what is available really does depend on the logistics and licensing of that event. The only area where Betfair let us down in their near-perfect offering is a lack of graphics for those games not covered by live streaming.

Being as big a name as Betfair, it should come as no surprise that they are a fully licensed and secure betting site. After all, you don’t get that level of recognition without putting your customer’s safety and privacy as a priority. For anyone with reservations though, you can rest assured that they hold licenses from and are regulated by both the UK Gambling Commission and the Malta Gaming Authority.

They have a clearly laid-out privacy policy, which can be accessed via a link at the bottom of each site page, alongside a security page which outlines all the measures they take to keep customer information secure. These include a two-step authentication process to protect customer accounts against attacks and the utilisation of SSL technology to encrypt data, alongside biometrics, guards and cameras to secure the servers in their data centres.

This dedication to their customers extends into the promotion of responsible gambling as well. Their responsible gambling page outlines their commitment, tips and contact details for their dedicated support team. This is available alongside a selection of management tools, including deposit and transfer limits, reality checks, self-assessment, self-exclusion and the option to take breaks from your activity on the site.

Even with an operator as trusted and reliable as Betfair, you may still face issues from time to time, including Betfair not working. That’s why it’s important that customers can access quick and insightful support, so their problems can be resolved promptly, and they can get back to enjoying their betting experience as soon as possible.

If you have a common query, then you can simply head to the support page, where you will find the most frequently asked questions and their answers. This includes a list of the top queries, different categories to help you find the information you need and even a search bar, so you can navigate your way with ease. All in all, this is wonderfully laid out so you shouldn’t have any trouble here at all.

However, if you can’t find what you need, then you can always get in touch with Betfair’s friendly customer service team. The easiest and quickest way to contact them is by the live chat feature, which is available 24/7. Alternatively, help is also available on social media, through Facebook and Twitter, with telephone betting also being available 24/7.

While we can’t speak for the experience of everyone, we found the Betfair customer support team to be extremely helpful. They responded promptly, were friendly and answered all our questions in a professional manner.

In fact, here’s an example of our test of their live chat function.

They responded straight away, and I got a link to the promotional page within about a minute. There are these automated messages which probably aren’t needed for a question as simple as ours, but we can see why they would help streamline the process for more complicated queries. They also offered additional information about the terms and conditions, which is always appreciated, and made sure that we were happy and understood everything we needed before ending contact. All in all, we couldn’t fault our experience.

Balancing a slick and simple design with a burst of their famous yellow brand colour, the Betfair website looks great. It may not be winning any prizes for innovation or grabbing worldwide attention by breaking the mould, but this type of classic site design has become so popular for a reason. It works and it works well.

Everything is laid out in a logical way, with the Exchange, Sportsbook, Casino, Slots, Live Casino, Poker, Exchange Games, Bingo, and Virtual Sports tabs laid out across the top of the page. Sliders direct your focus to generous promotions, popular game titles or various sports markets, while the Responsible gambling, Help and Security links can always be found at the bottom of the page. It works smoothly and seamlessly, and we’d be surprised if anyone found anything to complain about in this regard.

Alongside all this, they also offer betting tips, advice and reviews to customers, which can be accessed via betting.betfair.com. This gives guidance and insight to readers on a huge variety of different topics and markets, cementing Betfair’s reputation as a true authority in the industry.

If you’re a fan of wagering while on the go, then you’ll be happy to hear that Betfair does have a dedicated app for their Exchange platform. It’s available on both the Apple Store and on Google Play, delivering the same excellent betting experience as the desktop site. In fact, it goes one step further, with a number of unique features too, including full market depth, price graphs and favourites/my markets settings.

Betfair’s dedication to the smaller screen doesn’t stop there though. Their app is ranked under the top 5 best football betting apps. Additionally, they also offer an app directory, where you can find a huge selection of recommended betting apps, learn more about their features and benefits and download them straight from the vendor’s site.

The only minor inconvenience is that you have to download the sports betting app and the exchange app separately in order to use both on your mobile phone. However, this problem doesn't detract from the overall excellent product.

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What is the Betfair Exchange?

The Betfair Exchange allows for customers to bet against one another rather than a bookmaker. This means customers can offer odds to, or request odds from, fellow Betfair gamblers and ‘back' or ‘lay' the outcome of a specific market.

The traditional type of betting entails transactions between a customer and a bookmaker where the customer ‘backs’ a bet and the bookmaker ‘lays’ it. Exchanges effectively cut out the bookmaker and allow the opportunity for a punter to do both, giving customers more control and a better prospect of making money.

Currently, there are no welcome offers on the Betfair betting exchange site; this may be a little disappointing, but it's one of the biggest betting exchange sites in the world for a reason. The product they offer is one of the best out there around, and they have had welcome offers in the past – they may yet bring them back.

What Is A Back Bet On The Betfair Exchange?///

Just like when wagering on a traditional sportsbook, a ‘Back' bet is where you stake money on something you think will happen and will therefore make profit if it does.

The benefit of using the Betfair exchange is that you can ask for a better price (bigger odds in the case of backing).

To place a Back bet, simply select the market you want to back, enter your odds (into the box on the left) and stake (into the box on the right) and click ‘Place bet'. You will then be placed in a queue until someone agrees to take your bet on.

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How To Place A Back Bet On The Betfair Exchange

What Is A Lay Bet On The Betfair Exchange?

A ‘Lay' bet is where you play the role of a traditional bookmaker by offering odds for something not to happen. If indeed the specified event does not occur, then you win the person's stake.

For example, there may be a team that you strongly expect NOT to win the World Cup, but you're not quite sure who will. Well, by ‘laying' that team, you are effectively backing every other team to win.

To place a Lay bet, simply select the market, enter your odds (into the box on the left) and stake (into the box on the right) and click ‘Place bet'.

Remember, when laying a bet, you want the odds to be lower in order to decrease your liability. Betfair will show what your liability is when you have laid the selection which is calculated by multiplying the odds you offered by the customer's stake and then subtracting the stake.

Above is an example of both a lay bet in the first case (top) – we're betting against Italy to win, and a back bet in the second (bottom) – we're backing Ireland to win.

How To Place A Lay Bet On The Betfair Exchange

Trading On The Betfair Exchange/

The ability to both back and lay in one place means there is an opportunity for trading.

Similarly to stock exchanges and financial markets, where a trader will look to buy at a low price and sell at a high price, when trading on Betfair, you should look to lay low and back high. Do this and you can lock in a profit before the event is over or sometimes even before it has occurred.

Trading on the exchange is similar to the Betfair Cash Out option provided within the site's sportsbook. The only difference is that on the exchange, your bet will continue, despite already locking in a profit, whereas cashing out instantly settles the bet.

Betfair is one of the Top financial betting sites.

Example 1

Let’s say you want to check out Horse Racing on/a horse opens up at 17.0 and you expect it to be a lot shorter come the start of the race. This presents you with a perfect trading opportunity.

You back the horse at 17.0 with a stake of £20 and stand to make a profit of £320 (17.0 x £20 – £20 initial stake) if it wins. The day of the race you check the market and, as you expected, there has been continued support for the horse which is now available to lay at 6.0.

You choose to lay the horse at this price for a stake of £50, meaning a liability of £250 (6.0 x £50 – £50 stake). However you have now locked in a profit and can look forward to the race. After doing the above trades, this is what you'd stand to win from the following outcomes:

Example 2

Another way to look at trading would be for a golf tournament, which is slightly different to Example 1 as you will likely be executing the moves In-Play rather than before the event.

Backing a golfer at odds of 125.0 pre-tournament can provide a great trading opportunity, if they perform like you expect them to.

Let's imagine the golfer is in contention after round 1 and you decide to sit tight before he moves up the leaderboard in round 2 and is now sitting second.

The golfer is now available to lay at 8.0. You can now lay a fair amount while still letting your back bet at such big odds continue because he’s played well so far.

The key to trading is finding the edge. This at times can be as simp/ce quickly enough before it collapses. Finding overreactions with prices being either too big or too short also pr/t is also good to monitor market behaviour.

In-Play

You'll know if Betfair is offering In-Play odds on a market when you see the green tick under the name of the event.

One aspect that stands out here is within their horse racing markets. The ability to bet on a race in real-time can provide an opportunity to be hugely profitable and is one of the reasons why horse racing on the Exchange is so popular.

Betfair Exchange Commission Structure

In exchange for allowing you to use their platf/commission on all winning bets. You do not pay a commission on losing bets.

This is how commission is calculated:

Commission = Net Winnings x Market Base Rate x (1 – Discount Rate)

Example

Let's imagine you have £400 Net Winnings, a 5% Market Base Rate and a 40% Discount Rate. The calculation would be as follows:

£400 x 5% x (1 – 40%) = £12 commission to pay.

For every 10 pence of commission you have paid or would have stood to pay if you won, you earn one Betfair point. Over 7000 Betfair points gives you a 10% discount rate.

Betfair Exchange Market Liquidity

Something that is not usually mentioned when it comes to the Betfair exchange is the liquidity of the market you are getting involved in.

Liquidity is the amount of money available for you to bet (Back or Lay) at the corresponding odds on the corresponding selection.

The liquidity is displayed on the odds buttons of each selection on which you can bet while you can also see the total amount of liquidity.

High liquidity markets provide a higher likelihood of your bets being matched as there is more interest and turnover involved. A market with low liquidity can be easily noticed and therefore avoided until interest increases.

Generally speaking, anything less than five figures would suggest there is little liquidity in the market. Gaps in the prices of backing and laying also suggest little money is involved whilst the amounts of money waiting to be matched under the odds will give you an idea of the interest in the market.

While it would be wrong to say avoid low liquidity markets entirely, they do come with their disadvantages.

When there is little money involved in the market it is hard to make money, especially if you are considering trading, because the lack of interest can force you into taking prices you wouldn’t normally want to.

On the other hand, high liquidity markets offer more money and more customers which in turn gives you a better chance of getting better value.

Betfair Exchange Start Price

Betfair Start Price (BSP) is different to that of the Start Price (SP) that is associated with traditional bookmaking. It is based on the bets placed by both backers and layers in any markets and unlike with traditional bookmakers, there is no margin for profit built in which is why BSP normally tends to offer better value.

As the BSP is not accounting for a profit margin, it can be calculated to guarantee the fairest odds for both backers and layers.

While BSP correlates mostly with horse and greyhound racing, it is important to note the starting prices of football games in particular. Prices for teams involved in the most recognised games and leagues (Premier League for example) normally go off on Betfair at the correct value due to the large amounts of money involved from professional syndicates and punters.

Betfair Exchange Mobile App

The Betfair Exchange app provides a fast, secure and easy-to-navigate betting experience.

Betfair Exchange Mobile App Key Features

What Do Users Think?

The Betfair Exchange app has a sufficient number of reviews on both the Google Play Store and on the Apple App Store for us to get an honest feel of what regular users of the Exchange app think.

At the current time of writing, the Betfair Exchange app has attained an excellent average rating of 4.3 stars on the Google Play Store, however, things are even more positive on the App Store for Apple users, where score is 4.7 stars at the time of writing this review.

In the past, the Android app had a much lower rating due to a number of technical issues and crashes reported by users. This has now changed and the app runs as smoothly as the Apple version.

We’ve mentioned time and time again just how impressive the variety available at Betfair is and it does not stop at either the exchange or the sportsbook. Their Casino, Slots, Live Casino, Poker, Exchange Games, and dedicated Bingo sections are all truly top-notch.

/ Casino

The casino section is sleek and easy to navigate, promoting some great brands including Megaways and Slingo. There are thousands of games on the site, with daily jackpots to be won at any given moment.

The casino's welcome offer is top notch, offering 50 free spins for new customers and a further 50 free spins once you have deposited and played £10 – use code: CASF51 when you register. In addition to the welcome offer, the online casino features cash drops, weekly giveaways and prize pinball.

Poker

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Poker is indeed a very popular betting market and, like many other sites, has its own dedicated page with special promotions, bonuses and much more. To play, you need to download and install the programme, even if you're using a laptop or computer. Once it's downloaded, you can create an account and start playing.

At the time of writing, there are many promotions available and the welcome offer is particularly generous: ‘Claim up to £40 in free tickets‘. There are also tournaments, challenges and many other prizes to be won.

Click on our link for an exclusive 35% Rakeback welcome offer:

Inputting Details

The registration process at kwiff is quite simple, even though the site has increased its security measures and asks for more information than before. However, compared to other providers, this is standard, with any further details required to help the bookie comply with industry regulations.

The first step of the process is to enter your details by first enter/strong>. A message with a four-digit security code will be sent to your phone for confirmation R/ Then enter your email address and password/

In the next section you'll be asked to provide some more personal information. This includes your first and last name, date of birth, and address. These are standard details that are used to verify your account. kwiff does its best to verify the details automatically, but may ask for proof if this isn't possible.

The final part of the registration process is to make your first deposit, with the minimum amount allowed £10. Once this is done, you can start betting.

Note: When making your deposit, please note that you must wager at least £10 at odds of 1/2 on your first bet to be eligible for the welcome offer.

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  Odds on over 40 sports at the time of writing

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  Minimum stake amount is £0.5

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  An excellent in-play section with live-streaming

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At the time of writing, bwin offers odds on over 40 sports, including popular markets such as football, tennis, basketball, and cricket, along with more niche options like chess, skiing and Gaelic games.

Payout and Margin Calculator.

/ Virtual Sports Betting

/ Esports

// Other Specials

Upon opening bwin’s website, you will see in-play matches and popular upcoming sports matches at the centre of your screen. To access the site's highly comprehensive in-play section, click on the “LIVE BETTING” option at the left-hand side of the main navigation bar.

As soon as you click on a sports market of your choice, you will be redirected to its live offering shown in the above image. Players can enjoy second-by-second live match updates, dedicated “Statistics” and “Calendar” sections, as well as a number of popular and unique betting markets to choose from.

Livestreaming is available for select matches in 10 sporting disciplines at the time of writing, including the likes of football, badminton, tennis, and basketball, among others. To see which events can be livestreamed, look out for the video streaming or audio streaming button.

You must have a positive account balance or must have placed a bet within the last 24 hours in order to use the bookmaker's streaming services.  You'll also be able to find a “Multi View” option which allows you to follow and bet on multiple matches (up to two) at the same time.

As with all licensed bookmakers, security is one of the most important factors. The verification process is the first point at which bwin's security measures come into effect, with various personal documents required in order for the site to vet new users.

Responsible Gambling

bwin is affiliated with several responsible gambling enforcers, including the likes of “GambleAware”, “GAMSTOP”, and “GamBan”, among others. Players can take a self-assessment test via “GambleAware” if they feel concerned or would like see how safe (or otherwise) their gambling behaviour is. The site also allows you to set daily, weekly or monthly deposit limits, Time Outs, or self-exclusions from the platform for a certain length of time.  If you are struggling to keep your gambling activity in check, you can make use of GamBan software, which allows customers to ban access to all gambling sites for at least a year.

If you know of anyone who is under 18 years of age, and is betting on the platform, you can send an email to responsible.gambling@bwin.com.

The bwin customer support section boasts an extensive FAQ section and 24/7 live support features. This is great, but there is one drawback that makes it a little frustrating to use – it's difficult to find the feature.

To access the support section, you need to scroll all the way down and click on the ‘Help & Contact‘ icon. This will take you to the FAQ section, which is very informative and comprehensive.

To reach the live chat, you need to select your problem from the FAQs and follow the progression until you reach the actual live chat service.

To send an email to bwin, you can use the in-site email sending template. You must enter your name, email address and your question via the message box. If you are not satisfied with the response that you get, you send an email at complaints@bwin.com to further clarify your doubts. You should receive a response within a day.

If you'd like to use the phone instead, you can call bwin by dialling 00 44 20 3938 0862. If a customer support representative does not pick up immediately, you should receive a call-back.

bwin has also made it possible to contact customer support directly via its Twitter and Facebook pages. This could actually be quicker than visiting the website or using the tools there.

bwin's platform has an eye-catching modern design, set in a pleasant mix of black, yellow and white. All major options of interest are directly accessible via the website’s homepage (except for the Live Chat option). The main navigation bar comes with options to access bwin’s “SPORTS BETTING”, “LIVE BETTING”, “VIRTUALS”, “CASINO”, “LIVE CASINO”, “POKER”, “OFFERS” and “SAFER GAMBLING” sections.

The user-friendliness of the website is evident in the ease with which you can navigate to any sport or market without any fuss or bother. On the right hand side of the site you can view all the match statistics and even media if available. Below that is your betslip, which is always present – placing bets, even multiples, is an effortless task.

If you scroll down to the bottom of the website, you will see options to access the various categories of promotions on offer, as well as view the Terms and Conditions and the “Responsible Gambling” section.

At the time of writing, bwin offers an excellent sportsbook app for both Android and iOS users. While the latter can directly download the app from App Store, Android users must visit the website to do so.

The app comes with smart shortcuts, a rich set of statistics, and fast markets. What’s more, you can liv stream select sports matches from the comfort of your mobile phone! bwin also offers a mobile-friendly website which, together with the apps, makes betting on the go even easier without having to open a laptop or a desktop system.

As soon as you have changed this setting, you can go on to download the app.

The betting site comes with separate apps for its Casino and Poker sections. You can download both of these apps in the same way that you would for the sportsbook one.

What sets bwin apart as a top bookie is its range. Currently, the site offers casino, live casino and poker sites in addition to the extensive sportsbook we just reported on. Each site lives up to the high standard of the sportsbook and offers plenty of promotions and events.

Casino

The casino page is packed with some of the best and latest games, and with the site easy to navigate and well-organised, players will find the platform smooth and seamless to use. With over 1,000 games available, there'll always be something new to try out!

Promotions are an integral part of bwin, and on the casino side there is an interesting “Daily Drops, Weekly Wins” with a monthly prize pool of £1 million to be won. All you have to do is play the selected games – often displayed with an icon on the top left of the game. Daily prizes are randomly won, with a weekly leaderboard listing the players with the highest scores.

Live Casino

bwin's live casino section offers a tremendous range of products for roulette, blackjack, and baccarat, all of which offer plenty of tables for you to take part in.

Topping everything off is a “Live Casino & Spaceman” tournament, in which you can compete daily to win prizes and enter a weekly competition for even more rewards.

/ Poker

As one of the most famous games of skill and chance, poker comes in many variations with bwin offering quite a few, including Texas Hold'em and Omaha. There's just one catch here – you have to download the software first.

Having gone through bwin's offerings in detail, we have come to the conclusion that the bookie certainly has a lot to offer punters, with a wide range of markets, a user-friendly interface, exciting promotions, and even livestreaming options for those who enjoy live betting.

Overall, we'd say that bwin is a safe and secure platform that offers a well-rounded set of features and tools for users to enjoy. However, we were concerned to hear that some punters have been experiencing issues with their payments. Therefore, not only do we we recommend checking out the site for yourself to see if it meets your betting needs, but we also suggest that you read up on any recent reviews written by customers themselves to give yourself as broad a picture as possible.